Chee Laura Johnson

Professional Experience

Computer  Consultant	Chee's Tek Center The HELP! Desk, Kailua-Kona, Hawaii 1995 to Current: Hardware, network, software troubleshooting and repair, phone and on-site support of PC end-users for established companies, executives, as well as individual users. Webpage design, HTML coding and Webmaster for local and mainland companies and organizations. Provide remote software support of exclusively designed garage management software for major national garage management company.
PC Technical  Advisor & Help Desk Coordinator	The Future Now  Corporation/XLConnect A division of Intelligent Electronics (IE) Branch: Carrollton, Texas
	1994-1995 On-site account:Maxus Energy International Corporation- Dallas, Texas On-site supervisor for Maxus' Information Technology's Help Desk out-sourced through The Future Now (XLConnect). Responsibilities included software, network and hardware technical support for 250 in-house PC users and remote users in 5 foreign countries; account/client relations; active participation and contribution to weekly client held IT staff meetings; management and coordination of Help Desk technical analysts; telephone and on-site support of PC users; coordinating and management of special IT projects including implementation of entire floor office moves; quarterly presentation of account status to IT Director and management staff; liaisons between branch office's Technical Service Manager and off-site staff; training new Help Desk PC technical analysts. Software expertise includes but not limited to: Microsoft Windows version 3.1 and up, Microsoft  Office products: Microsoft Word 2.0 and 6.0, Excel 4 and 5, PowerPoint, WordPerfect for Windows 5.2 and 6.0, Lotus 123 DOS and Windows, Lotus Notes, Novell Netware 3.12, Attachmate's mainframe emulation software - Extra for Windows, certain mainframe security functions, evaluation of Windows 95 and upgrade Novell 4.1 and technical writing. Hardware expertise includes PC and network diagnostics, recommendation and changing of new and replacement hardware, local and networked laser and dot-matrix printer and modem problems.
POS Programmer	Chief Auto Parts  Corporation Information  Systems - Corporate Headquarters: Seagoville, TX 1-1-94 to 12-1-94 Point of Sales Help Desk senior analyst: Providing 24 hours phone and remote support to SCO-UNIX computers and sales personnel in 500+ stores nationwide. Expertise includes store remote electronic communications using XcelleNet software, IBM-OS2 store-to-corporate server, technical writing, researching and resolving store orders communication problems, nightly backup software for store communicated orders, remotely resolving SASI POS software and/or user problems and electronic distribution of SASI programming bug fixes. Accomplishments include technical writing to document SASI software support procedures, beta-testing new Help Desk software, new store coordinator and placed on special evaluation team to identify and recommend new POS software for Chief Auto Parts' 500+ stores nation-wide.
Computer Consultant	MicroData Advantage- Dallas, Texas
	1986 to 1995 Consultation and program analyst specializing in high technology office automation and specialized industry software development. Executive software tutoring; providing clients with software/hardware support and new recommendations; custom database design using client's existing database programs.
1992-1993	Hemstreet/McClure Property Management - Carrollton, Texas Assistant to property  manager, tenant relations, management and development of all databases, generating and maintaining monthly billings and accounting system on computer, managing all executive travel arrangements and maintaining accurate tenant files. Notary Public for State of  Texas.
Education	Southern Methodist University, Dallas, Texas Thomas Jefferson High School, Dallas, Texas
References	Provided upon request.
Current Local Business Client List (Partial)
American Express Financial Advisors - Kona John Kyle American Karate Jim Sogi/Sarah Smith Attorneys at Law Shojin Natural Foods Pop-A-Lock, Inc. Corporate Securities Group David O. Baldwin, Photographer Hawaiian Islands School of Body Massage Therapies Hale Maluhia Inn, Kona Hale Kona Realty, Inc. Better Homes & Garden Property Management Hawaii, Inc. Western Pacific Mortgage, Inc. Mailboxes, The Business Center Kona Specialty Meats Michael Joseph Salon & Spa Pacific Star Mortgage Golden Triangle Real Estate JW Genesis Securities, Kona Christ Church Episcopal Calvin's Plumbing Kevin R. Seiter, Attorney at Law Keffer Properties Mack Farms Coffee Sugai Products Paul Bleck, A.I.A. STT Farms Korner Pocket Bar & Grille University of Hawaii Health Services Coit Carpet Cleaning Kona Center of Facial Surgery
Mainland Business Client List (Partial)
Ace Parking (National)		Blue Cross Blue Shield of Texas	Chief Auto Parts (National)
Cushman & Wakefield (Texas)		Maxus Energy International	XL Connect/Intelligent Electronics

Contact Chee by email chee@eyeofhawaii.com or
Office (808) 328-8197 or 324-4077 for additional information.
Mahalo for your interest.

Computers, Hawaii, Big Island, Kona, Kailua-Kona, computer consulting, web design, web hosting, computer repair, graphic design, networking, printer repair