Chee Laura Johnson

Professional Experience

Computer  Consultant

Chee's Tek Center
The HELP! Desk,
Kailua-Kona, Hawaii

1995 to Current:
Hardware, network, software troubleshooting and repair, phone and on-site support of PC end-users for established companies, executives, as well as individual users. Webpage design, HTML coding and Webmaster for local and mainland companies and organizations. Provide remote software support of exclusively designed garage management software for major national garage management company.


PC Technical  Advisor &
Help Desk Coordinator

The Future Now  Corporation/XLConnect
A division of Intelligent Electronics (IE)
Branch: Carrollton, Texas


1994-1995 On-site account:Maxus Energy International Corporation- Dallas, Texas

On-site supervisor for Maxus' Information Technology's Help Desk out-sourced through The Future Now (XLConnect). Responsibilities included software, network and hardware technical support for 250 in-house PC users and remote users in 5 foreign countries; account/client relations; active participation and contribution to weekly client held IT staff meetings; management and coordination of Help Desk technical analysts; telephone and on-site support of PC users; coordinating and management of special IT projects including implementation of entire floor office moves; quarterly presentation of account status to IT Director and management staff; liaisons between branch office's Technical Service Manager and off-site staff; training new Help Desk PC technical analysts.

Software expertise includes but not limited to: Microsoft Windows version 3.1 and up, Microsoft  Office products: Microsoft Word 2.0 and 6.0, Excel 4 and 5, PowerPoint, WordPerfect for Windows 5.2 and 6.0, Lotus 123 DOS and Windows, Lotus Notes, Novell Netware 3.12, Attachmate's mainframe emulation software - Extra for Windows, certain mainframe security functions, evaluation of Windows 95 and upgrade Novell 4.1 and technical writing.

Hardware expertise includes PC and network diagnostics, recommendation and changing of new and replacement hardware, local and networked laser and dot-matrix printer and modem problems.


POS Programmer

Chief Auto Parts  Corporation
Information  Systems - Corporate Headquarters: Seagoville, TX

1-1-94 to 12-1-94
Point of Sales Help Desk senior analyst: Providing 24 hours phone and remote support to SCO-UNIX computers and sales personnel in 500+ stores nationwide. Expertise includes store remote electronic communications using XcelleNet software, IBM-OS2 store-to-corporate server, technical writing, researching and resolving store orders communication problems, nightly backup software for store communicated orders, remotely resolving SASI POS software and/or user problems and electronic distribution of SASI programming bug fixes.

Accomplishments include technical writing to document SASI software support procedures, beta-testing new Help Desk software, new store coordinator and placed on special evaluation team to identify and recommend new POS software for Chief Auto Parts' 500+ stores nation-wide.


Computer Consultant

MicroData Advantage- Dallas, Texas


1986 to 1995
Consultation and program analyst specializing in high technology office automation and specialized industry software development. Executive software tutoring; providing clients with software/hardware support and new recommendations; custom database design using client's existing database programs.



Hemstreet/McClure Property Management - Carrollton, Texas

Assistant to property  manager, tenant relations, management and development of all databases, generating and maintaining monthly billings and accounting system on computer, managing all executive travel arrangements and maintaining accurate tenant files. Notary Public for State of  Texas.



Southern Methodist University, Dallas, Texas
Thomas Jefferson High School, Dallas, Texas



Provided upon request.


Current Local Business Client List (Partial)

American Express
Financial Advisors - Kona

John Kyle American Karate

Jim Sogi/Sarah Smith
Attorneys at Law

Shojin Natural Foods

Pop-A-Lock, Inc.

Corporate Securities Group

David O. Baldwin, Photographer

Hawaiian Islands School of
Body Massage Therapies

Hale Maluhia Inn, Kona

Hale Kona Realty, Inc.
Better Homes & Garden

Property Management Hawaii, Inc.

Western Pacific Mortgage, Inc.

Mailboxes, The Business Center

Kona Specialty Meats

Michael Joseph Salon & Spa

Pacific Star Mortgage

Golden Triangle Real Estate

JW Genesis Securities, Kona

Christ Church Episcopal

Calvin's Plumbing

Kevin R. Seiter, Attorney at Law

Keffer Properties

Mack Farms Coffee

Sugai Products

Paul Bleck, A.I.A.

STT Farms

Korner Pocket Bar & Grille

University of Hawaii Health Services

Coit Carpet Cleaning

Kona Center of Facial Surgery

Mainland Business Client List (Partial)


Ace Parking (National)

Blue Cross Blue Shield of Texas

Chief Auto Parts (National)

Cushman & Wakefield (Texas)

Maxus Energy International

XL Connect/Intelligent Electronics

Contact Chee by email or
Office (808) 328-8197 or 324-4077 for additional information.
Mahalo for your interest.

Computers, Hawaii, Big Island, Kona, Kailua-Kona, computer consulting, web design, web hosting, computer repair, graphic design, networking, printer repair